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Thursday, November 17, 2011

How to reset the admin password on Symantec endpoint protection

Problem: Can't remember the admin password for Symantec endpoint protection

Solution: browes to the following folder C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools

execute the following  .bat file resetpass.bat it will reset the user name and password to admin

Wednesday, November 16, 2011

License server 192.168.1.254 is not available. This could be caused by network connectivity problems, the Remote Desktop Licensing service is stopped on the license server, or RD Licensing is no longer installed on the computer.

Problem:

License server 192.168.1.254 is not available. This could be caused by network connectivity problems, the Remote Desktop Licensing service is stopped on the license server, or RD Licensing is no longer installed on the computer.

Solutions:

Check that you have network connectivity between the Remote Desktop Session Host server and the license server. Also check that the RD Licensing service is started on the license server.

Tuesday, November 15, 2011

The RD Licensing grace period has expired and Licensing mode for the Remote Desktop Session Host server has not been configured. Licensing mode must be configured for continuous operation.

Problem:

when trying to connect to terminal server windows 2008 R2 I would get this error message.

Solution:


Event ID 1069 — Remote Desktop Services Client Access License (RDS CAL) Availability
Published: January 8, 2010
Applies To: Windows Server 2008 R2
red An RD Session Host server must be able to contact a Remote Desktop license server to request Remote Desktop Services client access licenses (RDS CALs) for users or computing devices that are connecting to the RD Session Host server. In addition, the Remote Desktop licensing mode configured on an RD Session Host server must match the type of RDS CALs available on the license server.

Event Details

Product: Windows Operating System
ID: 1069
Source: Microsoft-Windows-TerminalServices-RemoteConnectionManager
Version: 6.1
Symbolic Name: EVENT_LICENSING_MODE_NOT_CONFIGURED_PAST_GRACE_PERIOD
Message: The RD Licensing grace period has expired and Licensing mode for the Remote Desktop Session Host server has not been configured. Licensing mode must be configured for continuous operation.

Resolve

Specify the licensing mode for the Remote Desktop Session Host server

To resolve this issue, specify the Remote Desktop licensing mode on the RD Session Host server.
The Remote Desktop licensing mode determines the type of Remote Desktop Services client access licenses (RDS CALs) that an RD Session Host server will request from a license server on behalf of a client connecting to the RD Session Host server. Although there is a licensing grace period during which no license server is required, after the grace period ends, clients must receive a valid RDS CAL issued by a license server before they can log on to an RD Session Host server.
Important:  The Remote Desktop licensing mode configured on an RD Session Host server must match the type of RDS CALs available on the license server.
To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
To specify the Remote Desktop licensing mode:
  1. On the RD Session Host server, open Remote Desktop Session Host Configuration. To open Remote Desktop Session Host Confiiguration, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Session Host Configuration.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  3. Under Licensing, double-click Remote Desktop licensing mode.
  4. Select either Per Device or Per User, depending on your environment.
  5. Click OK.
Note:  You can also specify the Remote Desktop licensing mode for an RD Session Host server by using Group Policy.
  • To specify the Remote Desktop licensing mode for an RD Session Host server by using Group Policy, enable the Set the Remote Desktop licensing mode Group Policy setting. This Group Policy setting is located in Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Licensing. Note that the Group Policy setting will take precedence over the setting configured in Remote Desktop Session Host Configuration.
  • To configure the Group Policy setting in Active Directory Domain Services (AD DS), use the Group Policy Management Console (GPMC). To configure the Group Policy setting locally on an RD Session Host server, use the Local Group Policy Editor. For more information about configuring Group Policy settings, see either the Local Group Policy Editor Help (http://go.microsoft.com/fwlink/?LinkId=143317) or the GPMC Help (http://go.microsoft.com/fwlink/?LinkId=143867) in the Windows Server 2008 R2 Technical Library.

Verify

To verify that the RD Session Host server can contact a Remote Desktop license server with the appropriate type of Remote Desktop Services client access licenses (RDS CALs), use Licensing Diagnosis in Remote Desktop Session Host Configuration.
To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
To use Licensing Diagnosis in Remote Desktop Session Host Configuration:
  1. On the RD Session Host server, open Remote Desktop Session Host Configuration. To open Remote Desktop Session Host Configuration, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Session Host Configuration.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  3. In the left pane, click Licensing Diagnosis.
  4. Under Remote Desktop Session Host Server Configuration Details, the value for Number of RDS CALs available for clients should be greater than 0.

 

Messaging interface has caused an unknown error

Problem:  Messaging interface has caused an unknown error

Solution:

The problem happen with outlook 2007 and exchange server, you should update to sp2 for office 2007, but the solution is to repair the pst files, the pst files above 2 GB will have problem, you will need to run the scanpst.exe for all the files that are above 2GB.

for more compilcated explenation check the following link

http://support.microsoft.com/kb/814441

Thursday, November 10, 2011

How to Set Up Exchange on an iPhone

Setting up Exchange, also known as Microsoft Exchange, on the iPhone allows for the syncing of email, calendars and contacts to a computer server. Setting up multiple exchange accounts on the iPhone requires that a device is running version iOS 4 or later. The iPhone will only sync with computer servers running either Microsoft Exchange 2003 with Service Pack 2 installed or Microsoft Exchange 2007 with Service Pack 1 installed.

Difficulty:
Moderate

Instructions

    • 1
      Tap on the "Settings" app. If you are unable to locate the "Settings" app, tap on the physical "Home" button once, then wait two seconds and tap on the "Home" button again. In the "Search" field, type in "Settings," and tap on the app.
    • 2
      Tap on the "Mail, Contacts, Calendars" menu option, then tap upon "Add Account" underneath the "Accounts" section.
    • 3
      Tap on the "Microsoft Exchange" menu option.
    • 4
      Type in your exchange email address in the "Email" field, then type in your "Username" and "Password" in the respective fields. Next, type in a name for the account in the "Description" field, which will identify your Exchange account on the iPhone. Tap on the blue "Next" button which will verify login account details.
    • 5
      Type in your exchange server's domain in the "Server" field, then tap on the blue "Next" button.
    • 6
      Verify that the blue "On" buttons are switched next to the "Mail," "Contacts" and "Calendars" fields. If you see a grey "Off" next to any of these fields, tap upon each grey button to have the iPhone sync email, contacts and calender to the exchange server.
    • 7
      Tap on the blue "Save" button to finish setting up Microsoft Exchange on the iPhone.

How to Set Up Exchange on an iPhone

Setup Instructions

Before you start:
* We strongly recommend that you back up any data from your phone using the Nokia PC Suite or other phone management software.
* You'll also need to make sure that your phone is compatible with Mail for Exchange and that you've downloaded the latest version. To configure the Mail for Exchange application for Google Sync, follow these steps:
  1. Open the MfE folder on your phone and start the Mail for Exchange application.
  2. Select Yes when prompted to create a new Sync profile.
  3. Configure the profile with the following settings:


    * Connection
    • Exchange Server: m.google.com
    • Secure Connection: Yes
    • Access Point: your carrier's Internet access point
    • Sync while roaming: your preferred setting
    • Use default port: Yes


    * Credentials
    * Sync schedule
    • Decide when you want synchronization to happen. Leaving this Always On will ensure your data is always current, but will also consume more battery than other settings.


    * Calendar
    • Synchronize Calendar: Enable or disable
    • Sync Calendar back: your preference
    • Initial Sync: Decide if you want to keep existing Calendar events on your phone or replace them all with events synced from Google Calendar.
    * Tasks
    • Synchronize Tasks: No (currently not supported by Google Sync)
    * Contacts
    • Synchronize Contacts: Enable or Disable
    • Initial Sync: Decide if you want to keep existing Contacts on your phone or replace them all with contacts synced from Google.
    * E-mail
    • Synchronize Email: Enable or Disable
    • E-mail address (default based on profile)
    • Show new mail popup (yes/no)
    • Use signature (default to no)
    • Signature
    • When sending mail (default: send immediately; alternative is send at next sync only)
    • Sync messages back (default: 3 days; alternatives are 1 day, 1 week, 2 weeks, 1 month, all messages)

Tuesday, November 8, 2011

Outlook.pst can not be accessed - 0x80040116" error message when you start Outlook 2000 or open a personal folder file

Problem:  Outlook.pst can not be accessed - 0x80040116" error message when you start Outlook 2000 or open a personal folder file Outook 2003/2000

Solution:

Check the following KB http://support.microsoft.com/kb/329910

The store C:\Users\monte\AppData\Local\Microsoft\Outlook\archive1.pst has detected a catalog checkpoint.

Problem: The store C:\Users\monte\AppData\Local\Microsoft\Outlook\archive1.pst has detected a catalog checkpoint.

Solution:
Run the scanpst.exe on the outlook file and the archive files that open with outlook, some errors will be found, also check the size of the pst file and the archive files.

Monday, November 7, 2011

Dell poweradge 1800 not booting

Problem: Dell poweradge 1800 not turning on

after shuting down the server and moving it to new location the server is not starting, no lights on the motherboard or power supply.

Solution: Dead Power supply, for dell parts you can call citytechsolutions.com at 1-888-784-2088, part number c4797